Privacy Policy

This Privacy Policy (the “Policy”) outlines how RDY DIGITAL (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website, services, and interact with us. We are committed to safeguarding your privacy and complying with relevant data protection laws in Queensland, Australia.

1. Information We Collect

1.1. Personal Information
We collect various types of personal information, including but not limited to:

– Contact Information: Name, email address, phone number, and mailing address.
– Account Information: Usernames, passwords, and account preferences.
– Payment Information: Credit card details, billing address, and transaction history.
– Technical Information: IP address, browser type, operating system, and device information.

1.2. Usage Data
We collect information about how you use our website and services, including:

– Log Data: Details of your visits to our website, including traffic data, location data, and the resources you access.
– Analytics Data: Data collected through Google Analytics and other analytics tools to help us understand how our website is used.

1.3. Third-Party Data
We may collect information from third-party services that we use, such as social media platforms, to enhance your experience with our services.

2. How We Use Your Information
We use your personal information for the following purposes:

– To Provide and Improve Services: To deliver, maintain, and improve our services, including website and app design, development, and digital marketing.

– To Process Transactions: To handle payments, manage your account, and fulfil orders.

– To Communicate with You: To send updates, respond to inquiries, provide support, and notify you of changes to our services or policies.

– To Personalise Your Experience: To tailor our services and communications based on your preferences and usage patterns.

– For Analytics and Research: To analyse website usage, monitor performance, and improve our services.

– To Comply with Legal Obligations: To meet our legal obligations and protect our rights and interests.

3. Sharing Your Information

3.1. Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in delivering our services, such as:

– Hosting Providers: For website and app hosting services.
– Payment Processors: For handling financial transactions.
– Analytics Providers: For data analysis and website performance tracking (e.g., Google Analytics).

3.2. Trusted Network
In cases where we need additional resources or expertise, we may collaborate with trusted third-party developers and partners to assist with projects. These third parties are bound by confidentiality agreements and are required to protect your personal information in accordance with this Policy.

3.3. Legal Requirements
We may disclose your personal information if required to do so by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.

4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Correction
You have the right to access, correct, or update your personal information. You can do so by Contacting Us.

5.2. Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

5.3. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

7. International Transfers
Your personal information may be transferred to and processed in countries outside of Queensland, Australia. We ensure that such transfers are made in compliance with applicable data protection laws and that your information is protected in accordance with this Policy.

8. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our services following any changes constitutes your acceptance of the revised Policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please Contact Us.